Faq | Delivery | My parcel arrived damaged

My parcel arrived damaged

We’re sorry to hear, and hope that the items you ordered arrived intact and complete.

If the damage only affects your parcel and you would like to return something from that order, you can use any packing material for the return.

To return your items, just follow the return instruction here - the return is always free of charge for you.

Please note that we cannot provide substitutes for damaged parcels.

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