How do I reset my password?

If you need to change or reset your password just follow the on-screen instructions via the button below. 

If you forgot your password, you'll need to enter your email address and hit send. You will receive an email with a link in it (please note: this email may take some time to reach you and could appear in your spam / junk folder).

Click on the link in the reset email when you receive it, and you'll be prompted to enter a new password. You can then use the new password to login to your Zalando account.


How about 20% off your next order?

Join Zalando News for 20% off your next order as well as sale alerts, trend updates and style tips.

Please see our Privacy Policy for information on how Zalando processes your data.