Prepayment is not always shown as an available payment option and will only be offered as an alternative if no other payment method is available.
If prepayment is the only offered payment method please understand we can not influence this. It doesn't mean that you won't get other payment options in the future.
How do I pre-pay?
After placing the order you will receive a confirmation email including the necessary details for the bank transfer. Here are the details if you need them now:
Payee: Zalando SE
Payment reference: Your order number
As soon as your payment reaches us, we will start processing your order. Depending on your bank, it may take 2-4 working days until your payment reaches us. The products you have ordered will be reserved for you for a maximum of 7 days.
Please be advised that, in order for us to process the order correctly, it is important that you enter the order number in the reference field and that you pay for each order separately.