faq | Payments | How secure is shopping at Zalando?

How secure is shopping at Zalando?

We use 128-bit SSL security encryption in our checkout process. This encrypts the personal information you provide us, ensuring that it is safe and not accessible by any third parties.

However, the most important protection is your own password, so please make sure you never give it out to others. Zalando also has a privacy policy and complies with statutory requirements. Your data is used solely for the processing of your order and to continue to improve our services.

Under no circumstances will your personal information be disclosed to third parties without your consent. For more details, please refer to the Terms & Conditions.


Can't find the answer you are looking for?
Contact us directly
Chat with our chatbot

Our chatbot is here to assist you. If the bot is unable to help you, it will offer a follow up with one of our live agents.

Call us

Our specialists are ready to assist you. Waiting time may take up to 2 minutes.

Monday to Friday:
8:00 am - 8:00 pm

Fancy a 10% discount?*

Get on our list

Sign up for email newsletters from Zalando.ie!

Manage your preferences

What are you mostly interested in?

To learn how we process your data, visit our Privacy Notice. You can unsubscribe at any time without costs.