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How do I return my order?If it’s not a fit, you have 30 days to return your unworn items – FREE. To return your items, just follow these simple steps…
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Do delivery and returns cost anything?Our standard delivery is FREE of charge, as long as you meet the minimum order value of €24.90. Should your order be below...
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About our return policyIf you're not happy with your purchase or think your goods arrived damaged, you can send any unworn* item(s) back to us FREE…
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What if my item is damaged or defective?If an item is damaged or defective, you can file a complaint with us. To process your complaint, we will need a brief description…
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Do you have an exchange policy?Unfortunately, we don't offer exchanges – only refunds. With our FREE return policy, you have 100 days from the date of delivery…
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Returns for orders purchased with a gift cardIf you return goods that have been purchased with a gift card, the credit will be added to your customer account and you will…
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Can I return a used item?Items tried on to see whether they fit are not considered used, but we reserve the right to refuse a return due to damage…
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About the Right of RevocationItems worn purely to see whether they fit are not considered worn. We reserve the right to refuse a return due to damage or…